Responsible Gaming
Our Commitment to Responsible Gaming
At Agence Torq, we believe that gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Bitcoin casinos and all forms of gambling carry risk, and we're committed to promoting safe and responsible gaming practices for all our users in Canada and beyond.
Age Verification & Legal Requirements
Online gambling is strictly regulated in Canada. You must be:
- 18 years of age or older in most Canadian provinces (19+ in Alberta, Manitoba, and Quebec)
- A resident of a jurisdiction where online gambling is legal
- Not self-excluded from gambling services
By accessing any casino or gambling service through our site, you confirm that you meet these legal requirements. We do not permit access to individuals under the legal age of majority in their jurisdiction.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of these warning signs in yourself or someone you know, seek help immediately:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Neglecting family, work, school, or other responsibilities due to gambling
- Gambling to escape problems, stress, anxiety, or depression
- Needing to gamble with larger amounts to achieve the same excitement
- Being unable to stop or reduce gambling despite wanting to
- Borrowing money or going into debt to fund gambling
- Experiencing mood swings, irritability, or withdrawal symptoms when not gambling
- Failed attempts to cut back or quit gambling
If you experience any of these signs, it is important to seek professional help.
Responsible Gaming Tools
Many licensed casinos offer built-in tools to help you maintain control over your gaming. These include:
Deposit Limits
Set a maximum amount you can deposit within a specified time period. Once reached, no further deposits are allowed.
Loss Limits
Establish a maximum amount you're willing to lose. Gaming will be restricted once this limit is reached.
Session Time Limits
Set automatic reminders or automatic logout after a specified period of play to encourage breaks.
Reality Checks
Receive periodic notifications during play displaying your session duration and money spent.
Self-Exclusion
Voluntarily exclude yourself from a casino for a set period (days, weeks, months, or years). During this time, you cannot access your account or place bets.
Account Closure
Permanently close your gaming account if you wish to stop gambling altogether.
We recommend using these tools proactively to maintain control over your gaming activity.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, professional help is available. The following organizations provide confidential support:
Canada - Responsible Gambling Council
The leading Canadian resource for problem gambling prevention and treatment.
- Website: www.responsiblegambling.org
- Services: Information, self-assessment tools, treatment referrals
Canada - Gamblers Anonymous
A fellowship of men and women who share their experience to solve their common problem and help others recover from gambling addiction.
- Website: www.gamblersanonymous.org
- Services: Free peer-support meetings across Canada
North America - National Council on Problem Gambling (US/Canada)
Dedicated to addressing problem gambling across North America.
- Website: www.ncpgambling.org
- Helpline: 1-800-GAMBLER (1-800-426-2537)
- Services: Confidential counseling and referrals (available 24/7)
UK - GamCare
Free, confidential support and treatment for problem gambling in the UK.
- Website: www.gamcare.org.uk
- Services: Counseling, support groups, information resources
UK - GamStop
The UK's national self-exclusion scheme allowing you to self-exclude from all licensed online gambling operators.
- Website: www.gamstop.co.uk
- Services: Multi-operator self-exclusion for 6 months to lifetime
Australia - Gambling Help Online
Free counseling and support for problem gambling in Australia.
- Website: www.gamblinghelponline.org.au
- Helpline: 1800 858 858
- Services: Confidential online and phone counseling